At ELYON TECH LLC we are fully committed to the quality of our digital products, online courses and technology solutions. That is why we back our offers with clear and transparent satisfaction policies.
1. Unconditional Refund Guarantee
All of our instant-access digital products (ebooks, recorded courses, templates) and programs hosted on the Hotmart platform come with a Mandatory 7-Day Satisfaction Guarantee from the date of purchase.
2. How to Request a Refund
If for any reason our content does not meet your expectations, you can request a 100% refund directly from the Hotmart platform or by sending an email to our support address within the guarantee period. The process is automated and no justification is required.
3. Exceptions for Personalized Mentorships and Consulting (High-Ticket)
One-on-one or high-value group mentorship programs that involve personalized live consulting time or custom software development deliverables are governed by the specific terms of the contract signed at the time of application, and cancellation policies may vary due to the reservation of seats and technical advisory hours already delivered.